How is WhatsApp usage billed?

WhatsApp Business API, template and conversation charges are billed at Meta's actual rates from your own account, separate from our management fee.

Can it recover abandoned carts?

Yes, automated recovery sequences trigger based on cart or booking abandonment events from your store or CRM.

WhatsApp Automation

Instant replies, broadcast campaigns, abandoned-cart recovery and CRM-linked WhatsApp journeys built on the official WhatsApp Business API — so every conversation is tracked, not lost in a personal chat.

Book Strategy Call Get proposal

ILLUSTRATIVE DEMO

Problems this solves

WhatsApp enquiries pile up with slow or missed replies

No record of what was promised to which customer

Abandoned carts or bookings never get a recovery follow-up

Broadcast messages sent manually, one contact at a time

How it works

01
Workflow mapping
Identify trigger, decision points, handoff and exceptions
02
Knowledge & rules
Configure prompts, scripts, scoring and guardrails
03
Integration
Connect CRM, forms, WhatsApp, email, calendar or telephony as scoped
04
Testing
Edge cases, human handoff, logging and failure recovery
05
Launch & tune
Monitor outcomes and refine the automation from real usage

Core capabilities

What WhatsApp Automation covers

Instant auto-reply to common enquiries

Broadcast campaigns to segmented contact lists

Abandoned-cart / booking recovery sequences

CRM-linked conversation history per customer

Template message approval and management

Integrations

Connects to the tools you already use

WhatsApp Business APICustom CRMn8n / MakeMeta Business Suite

Names are integration targets, not partnerships or endorsements.

What you get

Official WhatsApp Business API setup & verification
Automated welcome & FAQ chatbot flows
Order status & payment reminder notifications
Shared multi-agent team inbox
Compliant opt-in broadcast marketing campaigns

Deliverables

01WhatsApp Business API setup and verification
02Configured auto-reply and broadcast flows
03CRM integration for conversation logging
04Recovery sequence automation
05Monthly template and flow optimisation

FAQ

Questions about WhatsApp Automation

Verification isn't required to start, but we can guide you through the Meta verification process if you want it.